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Student Account Holds

Holds are placed on your student account to provide you with information about possible restrictions to college services such as registering for courses, ordering transcripts and receiving a diploma.

If you have a hold on your account placed by a department other than the Cashier's Office, please contact that department directly.  We cannot release holds placed by other departments.​  

Once payment has been made in full on Pipeline or at the Cashier's Office, please allow up to 30 minutes for your hold to be lifted.  Please read below for additional notes by Hold Type.


 

NON-FINANCIAL HOLDS DEPARTMENT WEBSITE CONTACT
Bookstore Holds Campus Bookstore (805) 730-4047
Dean's Holds Dean, Educational Programs-Student Services (805) 730-4078
Registrar and other Holds Admissions & Records (805) 730-4300
Assessment Holds Assessment Center (805) 730-4149
Advising Holds Counseling Center (805) 730-4085
Orientation Holds Outreach and Orientation (805) 730-4450
Disqualification Holds Student Development (805) 730-4078
     
FINANCIAL HOLDS DEPARTMENT CONTACT
Financial Holds (Balance Due) Cashier's Office (805) 730-4197
Library Fine Holds Cashier's Office (805) 730-4197
Parking Citation Holds Cashier's Office (805) 730-4197
Collection Holds  First Financial Resources * (800) 747-2302

Explanation of Student Account Holds and release them:

Financial Holds (Balance Due) If you have an outstanding balance, you can resolve it by paying the balance in full. Log in to Pipeline to make payment by Visa or MasterCard, or visit the Cashier's Office to pay your debt. Holds will automatically release within 30 minutes of payment processing.

Library Fine Hold - Unreturned and late returned library books are assessed a fine, which is placed on the student account. To dispute the fine, please contact the Library directly.   

Resolve the hold by paying the balance in full.  Log in to Pipeline to make payment by Visa or MasterCard, or visit the Cashier's Office to pay your debt. Holds will automatically release within 30 minutes of payment processing. 

Parking Citation Hold - Parking Citations are issued when an individual has parked without the proper permitting or in an illegitimate parking space.  A hold is placed on the appropriate student account when the parking citation has passed the 21-day contest period and the citation has been submitted to the DMV.  For more information about Parking Citations, contact the Security Department.   

Resolve the hold by paying the balance in full. Pay in person at the Cashiers Office, Online at www.paymycite.com/sbcc * or by phone Toll Free: 866-450-2527. 

Contact the Cashier's Office after you have paid your citation in full in order to have your hold released.  Please consider it could take up to 24 hours to process the payment.

*Note the PayMyCite hyperlink is a Third Party vendor website; accessing the site will take you away from www.SBCC.edu.

Collection Hold -  SBCC works with First Financial Resources. If your debt has been passed on to a collection agency, you must contact that agency for resolution. 

First Financial Resources *
One Clarks Hill, Suite 302
Framingham MA 01702-8172

Call Toll Free: 800-747-2302

*Note the First Financial Resources hyperlink is a Third Party vendor website. Accessing First Financial Resources will take you away from www.SBCC.edu.


721 Cliff Drive Santa Barbara, CA 93109-2394    Main Campus Phone: 805.965.0581    © 2018 Santa Barbara City College