Student Support

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Pipeline Login Help

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Important notice for parents, relatives, or guardians of students:

College officials may only assist THE STUDENT with access to his or her Pipeline account, which contains records covered under FERPA.  Additionally, students at SBCC are expected to act on their own behalf. Parents, guardians, relatives, or friends of SBCC students are NOT permitted to enroll, drop, or add classes on behalf of the student, regardless of the student's age. 
Family Educational Rights and Privacy Act (FERPA) of 1974.



Student Login Troubleshooting Guide:

Problem: I get a "No records were found" message when trying to look up my Pipeline login information.
Solution: The information you entered into the lookup form (first name, last name, date-of-birth, and approved ID (usually your SSN) did not match your account on file with Admissions. Please contact Admissions to verify your personal information is correct.


Problem:  I don't know the answer to my Pipeline security question.
Solution: Contact IT User Support and request that it be *reset. You will need to provide some personal information for verification of your account.

*Security Questions are reset at schedule times*


Problem:  I'm an international student and don't have a Social Security Number (SSN).
Solution: You were assigned a temporary SSN number sometimes called a "999" number when you applied to the college. You will need to retrieve this number in order to lookup your Pipeline login information. Please contact Admissions if you are not able to locate this number.


Additional Log In Help for Students:

Questions about registration?


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